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Information Technologies Specialist


Ten years ago, the internet was a fuzzy concept that people sort of knew about, but few people were actually using. People were aware of a borderless information supersystem, linked around the globe by computers, but it was accessible to only those in the know.

Today everything has changed. Children today are using the internet to research projects, university classes are being held on-line. The internet is everywhere and nearly everyone has access to it.

The internet isn't the only aspect of technology that is springing up everywhere. Personal computers can do your taxes, email can reconnect you with long-lost friends, and businesses have changed dramatically since the information age began. There are databases, networks, operating systems and applications programs. Disks, monitors, printers, hard drives and software are used on a daily basis by millions of people. The whole business is confusing and complex. That is why information technologies specialists are there to monitor, install, repair, and develop all aspects of the computer age.

Information technologies specialists can be found in small companies and large organizations. They work in a number of capacities, including web design, site administration, network and systems administration, advise users on breakdowns, fix software problems, research the web for various companies and individuals, and maintain sites for companies and individuals. They are experts when it comes to the information superhighway, and can surf effectively, efficiently, and design, develop, and discover just about anything having to do with computers, from knowing which buttons perform which functions to ensuring a system stays active for long periods of time.

Information technologists not only focus on the technical skills that go into computers, but they also understand and appreciate the role of information technology in general, and its impact on society as a whole. The world of computers is huge, unwieldy, and confusing, and can potentially lead those unfamiliar with its complexities astray. It is easy to get lost and tangled up in it, but the specialists are there to guide us along our way.
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Baker College Online

Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.

Programs Offered:
  • Information Technology - Associate
  • Computer Science - Bachelor
  • Mobile Application Software Engineering - Bachelor
  • And more...



  Interests and Skills  
Interested in becoming an information technologies specialist? Along with a thorough knowledge of PCs, operating systems, and databases, you need to be organized and able to balance a number of pressing projects at once. You need to be calm, patient, and respectful of others, regardless of their circumstances or questions. You should have good listening skills, and be able to ask questions to gather additional information. You should be inquisitive, and enjoy uncovering mysteries. You should also be creative, innovative, and a self-started who works well alone and with others.

  Typical Tasks  
  • Consult with other parts of an organization, such as the financial or policy section
  • Purchase hardware and software
  • Set up computer networks and operating systems
  • Ensure networks and systems are running smoothly
  • Communicate regularly with users
  • Maintain computer systems for users
  • Collect information, research solutions, and analyze possible resolutions to issues
  • Test and implement new solutions
  • Evaluate resolutions for ways to prevent future problems
  • Place follow-up calls to users about ongoing issues
  • Install and maintain security systems on equipment
  • Troubleshoot users' issues as they arise
  • Learn new hardware and software to be supported
  • Care for all computer-related equipment, including workstations and printers
  • Install new software
  • Implement virus protections
  • Back up important files
  • The typical day for an information technologies specialist will involve a lot of working with both computers and people. The specialist will ask a lot of questions about the problems, and experiment with the computers and the systems to try and find quick, effective solutions. They don't travel much, working from home or an office; however, if they work at a company they travel throughout the building, from computer to computer. They work in small teams of computer specialists, and alongside the workers in the company.

  Workplaces, Employers and Industries  
  • Information technologies specialists work for companies, organizations, libraries, government agencies, or any business that uses databases, operating systems, and the internet. They can also work independently on contract to more than one organization at once.
  • They can work in offices, or from home. Because they work with many computers at once, often large, noisy computers, their work space can be busy, crowded, and hectic. They work in small teams of computer specialists; however, with smaller companies they may perform a number of tasks and work alone. They usually work regular hours, unless there is a computer-related emergency and they have to solve it before heading home.

  Long Term Career Potential  
Information technologies specialists can go on to become help desk specialists, computer technicians, or PC administrators. They can write programs, software, or systems, or sell programs and computers. They can become IT instructors, or write information books and articles for people learning to use PCs on their own. They can even become communications specialists for corporations and government agencies.

  Educational Paths  
In order to become an information technologies specialist you should take either a bachelor of computer science, or computer engineering at a university, or college program in PC support. You should also consider some courses in Mechanical engineering, psychology, and communications.

You may also look to becoming a Microsoft Certified Solution Developer. This will prepare you to design and develop business solutions with various Microsoft tools and technologies. The exams are available through Microsoft, so it's a good idea to check their websites for information about the certification process.

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, http://www.bls.gov/ooh/
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Employment Statistics, 2002, http://www.bls.gov/oes/2002/oes_nat.htm

Featured Schools

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Unitek College  Online

Unitek College™ is a privately held vocational school dedicated to helping you gain the skills needed to advance your career or begin a brand new career. 

Programs Offered:
  • Information Technology
Campus Locations:
  • Fremont, CA

UEI College  Online

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

Programs Offered:
  • Computer Systems Technician (8-Month Diploma Program)
Campus Locations:
  • Chula Vista, CA

Platt College  Online
Turn your talents into a career at nationally recognized and accredited Platt College.
Programs Offered:
  • Information Technology Associate's Degree
  • Software Development Coding
Campus Locations:
  • Anaheim, CA

Keiser University  Online

For over 35 years, Keiser University has provided student-centered, quality career education. Keiser University Online offers degree programs online to prepare students for in-demand professions.

Programs Offered:
  • Associate of Science in Information Technology
Campus Locations:
  • , FL

Northwest University  Online

NU has been educating leaders since 1934 at our campus near Seattle. If you have a dream, we can help make it possible.

Programs Offered:
  • Bachelor of Arts in Information Technology
Campus Locations:
  • , WA

The Art Institutes system of schools  Online

With an education from an Art Institutes school, imagine what you could create.

Programs Offered:
  • Software Development for Creative Technologies (Bachelor of Science)
Campus Locations:
  • San Bernardino, CA

ECPI University  Online

Making the decision to earn your degree and pursue your career goals could be the best decision you ever make. Enroll at ECPI University and you’ll join a collaborative and fostering learning environment, surrounded by faculty and staff who are there to support you through the entire process.


Call Now to talk to a representative : 844-289-5375

Programs Offered:
  • Cloud Computing - Bachelor's
  • Database Programming - Bachelor
  • Database Programming - Associate
Campus Locations:
  • , VA

Baker College Online  Online

Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.

Programs Offered:
  • Information Technology - Associate
  • Computer Science - Bachelor
  • Mobile Application Software Engineering - Bachelor
  • more programs...
Campus Locations:
  • Willis, MI

University of Scranton  Online

Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.

Programs Offered:
  • Online MS in Health Informatics
Campus Locations:
  • , PA

Ultimate Medical Academy Online  Online

Get personalized attention with UMA.

One-on-one tutoring, pre-interview coaching, job search assistance, alumni services-they’re all included in Ultimate Medical Academy’s competitively priced tuition. As a nationally accredited school, we provide quality career training online and at our two campuses in the Tampa Bay area of Florida.

Programs Offered:
  • A.S. - Healthcare Information Technology
Campus Locations:
  • , FL

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