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Hospital Admitting Clerk


Description

Hospital admitting clerks check patients in and out of hospitals and maintain patients' appointment schedules. They are the first people a patient will see or speak to when entering an emergency ward or specialized clinic section of a hospital. They conduct mini interviews with patients and must retrieve all of a patient's medical information and details before they get admitted. They must find out if patients are on any medications or have any special health conditions they must know about and who their doctor is.

Sometimes hospital admitting clerks have difficulty getting information because emergency patients are sometimes unconscious, delirious or do not have knowledge of their records. It is an important skill, leaning and knowing how to find the proper information from patients.

Admitting clerks are knowledgeable with the way a hospital runs. They work for many of the doctors and nurses, know their routines, use basic medical terminology, and perform hospital booking procedures and timetables. They are also in charge of entering patient data into the hospital filing systems and computers. They administer patient files and contact patients on days of appointments and operations.

Included in a patient contact letter, clerks will advise patients of any specifications needed before surgery. They contact the different wards to find out if there is a bed available and try and admit patients into the areas they are in need of.
 
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Programs Offered:
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  Average Earnings  
Lowest 10% of Earners:
n/a
 
Median Salary:
$22,768
 
Highest 10% of Earners:
n/a

  Interests and Skills  
Hospital admitting clerks are interested and skilled in planning, organizational and communications. They constantly deal with frantic people, so they are patient and sympathetic to patients' problems. They must be able to keep information private, work well under pressure and be culturally sensitive as they will meet people from all backgrounds. Finally, they should also possess clerical skills, including telephone reception, typing skills and computer knowledge.
 

  Typical Tasks  
  • Admit patients into hospitals
  • Record patients' personal and health details
  • Maintain and check hospital waiting lists
  • Inform people of their date of admission
  • Give people information about admission
  • Write letters to patients about appointments or treatments
  • Answer telephone calls
  • Perform other administrative duties
  • Hospital admitting clerks work in hospital offices or reception areas of a hospital. Some admitting areas can be very busy, and involve constant contact with sick or injured people. Their hours can be quite regular but there is usually shift work involved in a 24-hour emergency ward, so clerks may have to sub in for a night shift every once in a while.

  Workplaces, Employers and Industries  
  • Hospital admitting clerks work in the reception and administrative areas of hospitals.

  Long Term Career Potential  
Hospital admitting clerks can start their careers in a health center or hospital, working their way up to supervise the technical recorders. Clerks can take an administration program, and become the administrator of the department. Those who tire of working in hospitals, may find themselves working for the World Health Organization, travelling the globe or collecting data internationally.
 

  Educational Paths  
There is no specific educational path for becoming a hospital admitting clerk. All clerks have a minimum of a high school diploma. Many hospital admitting clerks take college courses in secretarial and office administration and related fields. A certificate or diploma is always helpful and gives clerks a solid background. Knowledge of medical terminology is also essential.
 

Sources:
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, http://www.bls.gov/ooh/
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Employment Statistics, 2002, http://www.bls.gov/oes/2002/oes_nat.htm

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