dcsimg



Schools in the USA
Back to Career Search     

Bank Teller


Description

A teller is the first employee most people associate with a bank. Tellers process deposits, withdrawals, transfers, and bill payments. They also promote their financial institution's products and services and sell money orders, certified checks, traveler's checks and foreign currencies, working according to established bank practices.

When customers enter a bank to deposit or withdraw money, tellers enter deposit information on computer terminals, which automatically confirm transactions and make the necessary entries in the customer's account record. They usually ask customers for identification, especially when ensuring the authenticity of checks to be cashed. Many tellers now sell savings bonds and help customers pay phone, electical and credit card bills. These increased services almost make tellers customer service representatives for certain tellers are trained to process loans or investments. Furthermore, when they are counting out money for a client, they need to be accurate and make sure they do not make mistakes. Being short of cash at the end of a work day could land a teller in trouble and depending on company policy, some may have to pay back the cash they are short. Therefore, if debits and credits do not balance, tellers must search through the day's transactions to find their mistakes, instead of face the consequences. This searching may require some longer working hours.

In most banks, the head teller, or the teller manager is responsible for the teller line. They set the work schedules for all tellers, ensure that company procedures are adhered to and sometimes act as a mentor to less experienced tellers. Head tellers may also perform the typical duties of a teller but they usually deal with the more difficult customer problems. They have the keys to access the vault, count the cash balance in the vault and oversee larger cash transactions.

With the explosion of (automatic teller machines) ATMs or ABMs (automatic bank machines) in recent years, it seems that many tellers are being replaced with these machines. Nevertheless, there is still a great demand for good, old-fashioned human service when you want to cash a check, make a deposit or use a teller-specific service.
 
         Related Careers
arrow Accounting Clerk
arrow Accounts Officer
arrow Actuary
arrow [ view all related careers ]



Program Spotlight
Matching School Ad
Grand Canyon University
Why earn your degree at Grand Canyon University? GCU is a regionally accredited university offering graduate and undergraduate degrees in Business, Nursing, Psychology, Education & more. Apply today!
Programs Offered:
  • M.B.A.: Finance
  • B.S. in Finance and Economics
  • M.B.A.: Accounting
  • And more...

 

 



  Average Earnings  
Lowest 10% of Earners:
n/a
 
Median Salary:
$20,404
 
Highest 10% of Earners:
n/a

  Interests and Skills  
Tellers are generally friendly and approachable as they spend their days communicating with customers and helping them with their banking problems. They must be patient, honest and work with high ethical standards as they are dealing with confidential financial material. They must have eagle eyes, paying the strictest attention to detail. For example, when cashing a check, a teller must verify important information and check the legality of it. Also, when counting cash, they must be very careful not to make any errors. Finally, tellers must be prepared to actively market the bank's financial services.
 

  Typical Tasks  
  • Ensure there is the correct amount of cash for the day's transactions
  • Ensure forms and checks are filled in correctly
  • Check customers' identification
  • Handle savings accounts, personal checking accounts and current accounts
  • Count and exchange money
  • Balance daily banking records
  • Supply services such as account balances, automatic payments and checkbook updates
  • Respond to customer questions and requests for information
  • Promote and sell the institution's products and services at every possible opportunity
  • Sell foreign currency, traveler's checks and drafts
  • Process term deposits, retirement savings plan contributions, automated teller transactions, night deposits and mail deposits
  • May help to train new tellers
  • Bank tellers usually work in shifts during regular work hours. However, branches that are open during the evenings and on Saturdays require tellers to work those hours. They spend the majority of their day on their feet and often completing tedious tasks, like stamping checks and using the computer. Some days can be hectic and stressful, while other times are slower. There are also peak hours in each day, such as lunchtime.

  Workplaces, Employers and Industries  
  • Tellers are employed by chartered banks, financial institutions, credit unions and trust companies.

  Long Term Career Potential  
Since tellers perform so many different tasks, there are many jobs a teller can do. With some experience, tellers can move into sales positions or become head tellers in their department. Some banks provide funds to help their employees further their education on a part-time basis, therefore, in due time, they could become marketing professionals, financial advisors or even accountants. Some tellers get transferred from one branch to another to broaden their background knowledge and advance to more senior positions. Also, tellers can work in any customer service related position.
 

  Educational Paths  
The absolute minimum requirement for tellers is a high school diploma or related experience in banking, retail sales or positions with a high degree of customer contact. Those with college diplomas or university degrees in business, banking or economics will have better chances of getting a job. Once hired, tellers must take place in a three- to six-month on-the-job and in-class training period. Trainees must meet specific standards of performance to become permanent employees.
 

Sources:
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, http://www.bls.gov/ooh/
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Employment Statistics, 2002, http://www.bls.gov/oes/2002/oes_nat.htm

Featured Schools

Matching School Ads
University of Maryland at College Park

Study online with University of Maryland at College Park.

Programs Offered:
  • MBA - Finance
  • MBA - Accounting

 
Grand Canyon University
Which career path will you take – Business, Nursing, Education, Psychology? Something else? GCU offers more than 100 majors to get you started!
Programs Offered:
  • M.B.A.: Finance
  • B.S. in Finance and Economics
  • M.B.A.: Accounting
  • And more...

 
Walden University
Earn a respected bachelor's degree, master's degree, or Ph.D. online at Walden University.
Programs Offered:
  • D.B.A. - Finance
  • M.B.A. in Finance
  • M.B.A. in Corporate Finance
  • And more...

 
Liberty University

100% Online & No Standardized Testing

Programs Offered:

 
Northcentral University

Earn your graduate degree online with Northcentral University.

Programs Offered:
  • Financial Management - PhD in Bus. Admin.
  • Financial Management - D.B.A.
  • Advanced Accounting - PhD in Bus. Admin.
  • And more...

 
Seton Hall University

Founded in 1856, Seton Hall is one of the country’s leading Catholic universities.

Programs Offered:
  • Master of Business Administration – Finance
  • Master of Business Administration – Accounting
  • Master of Science Professional Accounting
  • And more...

 
Colorado State University-Global Campus

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

Programs Offered:
  • Master in Finance
  • Master - Professional Accounting
  • Graduate Specialization - Accounting
  • And more...

 
Georgetown University

About Georgetown University
Georgetown University is a private, not-for-profit, accredited university located in Washington, DC. Founded in 1789 by John Carroll, Georgetown is America's oldest Catholic and Jesuit University. Today, Georgetown is a major international research university. It has nine schools, an affiliated hospital and many highly-ranked graduate programs.Georgetown University Online

Programs Offered:
  • Master of Science in Finance

 
The University of Scranton

The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs. You can choose one of five degree programs from a selective institution ranked among the top 10 master’s universities in the North by U.S. News & World Report.

Programs Offered:
  • Master of Science in Finance
  • MBA - Accounting
  • Master of Accountancy

 
Argosy University

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

Programs Offered:
  • Business Administration - Finance (BS) (Online)
  • Business Administration - Accounting (BS) (Online)

 
Matching School Ads
  Universities and Colleges
Clarkson UniversityColorado School of MinesDalhousie University
Oral Roberts UniversityPenn State HarrisburgTemple University
The University of HoustonThompson Rivers UniversityUNB Saint John
University of AlabamaUniversity of ArkansasUniversity of British Columbia
University of IowaUniversity of New BrunswickUniversity of Ottawa
York University
Agriculture and Bio-resources | Allied Health and Health Sciences | Applied Business Technology | Architecture
Business Administration | Computer Science | Cosmetology and Esthetics | Culinary, Travel &Hospitality | Dance 
Engineering Technology & Applied Technology |Engineering | Film | Fine Arts and Design | Humanities and Liberal ArtsJustice and Security
Music
| Natural and Applied Sciences | Naturopathic and Holistic MedicineNursingPublic Administration & PolicyReligious and Theological Studies
Sport Sciences and Physical Education | Teacher Education | Theatre
Articles | College News | Videos | Feedback | Career Search
Home | About Us | Contact Us | Faq | Terms of Use | Policy Statement | Site Map | Cities Site Map

Copyright 2003- 2018 QuinStreet, Inc. All Rights Reserved.