dcsimg



Schools in the USA
Back to Career Search     

Bank Teller


Description

A teller is the first employee most people associate with a bank. Tellers process deposits, withdrawals, transfers, and bill payments. They also promote their financial institution's products and services and sell money orders, certified checks, traveler's checks and foreign currencies, working according to established bank practices.

When customers enter a bank to deposit or withdraw money, tellers enter deposit information on computer terminals, which automatically confirm transactions and make the necessary entries in the customer's account record. They usually ask customers for identification, especially when ensuring the authenticity of checks to be cashed. Many tellers now sell savings bonds and help customers pay phone, electical and credit card bills. These increased services almost make tellers customer service representatives for certain tellers are trained to process loans or investments. Furthermore, when they are counting out money for a client, they need to be accurate and make sure they do not make mistakes. Being short of cash at the end of a work day could land a teller in trouble and depending on company policy, some may have to pay back the cash they are short. Therefore, if debits and credits do not balance, tellers must search through the day's transactions to find their mistakes, instead of face the consequences. This searching may require some longer working hours.

In most banks, the head teller, or the teller manager is responsible for the teller line. They set the work schedules for all tellers, ensure that company procedures are adhered to and sometimes act as a mentor to less experienced tellers. Head tellers may also perform the typical duties of a teller but they usually deal with the more difficult customer problems. They have the keys to access the vault, count the cash balance in the vault and oversee larger cash transactions.

With the explosion of (automatic teller machines) ATMs or ABMs (automatic bank machines) in recent years, it seems that many tellers are being replaced with these machines. Nevertheless, there is still a great demand for good, old-fashioned human service when you want to cash a check, make a deposit or use a teller-specific service.
 
         Related Careers
arrow Accounting Clerk
arrow Accounts Officer
arrow Actuary
arrow [ view all related careers ]



Program Spotlight
Matching School Ad
Grand Canyon University
Since 1949, Grand Canyon University has been a premier private university in Arizona, helping students find their purpose and achieve their potential.
Programs Offered:
  • B.S. in Finance and Economics
  • M.B.A.: Finance
  • B.S. in Accounting
  • And more...

 

 



  Average Earnings  
Lowest 10% of Earners:
n/a
 
Median Salary:
$20,404
 
Highest 10% of Earners:
n/a

  Interests and Skills  
Tellers are generally friendly and approachable as they spend their days communicating with customers and helping them with their banking problems. They must be patient, honest and work with high ethical standards as they are dealing with confidential financial material. They must have eagle eyes, paying the strictest attention to detail. For example, when cashing a check, a teller must verify important information and check the legality of it. Also, when counting cash, they must be very careful not to make any errors. Finally, tellers must be prepared to actively market the bank's financial services.
 

  Typical Tasks  
  • Ensure there is the correct amount of cash for the day's transactions
  • Ensure forms and checks are filled in correctly
  • Check customers' identification
  • Handle savings accounts, personal checking accounts and current accounts
  • Count and exchange money
  • Balance daily banking records
  • Supply services such as account balances, automatic payments and checkbook updates
  • Respond to customer questions and requests for information
  • Promote and sell the institution's products and services at every possible opportunity
  • Sell foreign currency, traveler's checks and drafts
  • Process term deposits, retirement savings plan contributions, automated teller transactions, night deposits and mail deposits
  • May help to train new tellers
  • Bank tellers usually work in shifts during regular work hours. However, branches that are open during the evenings and on Saturdays require tellers to work those hours. They spend the majority of their day on their feet and often completing tedious tasks, like stamping checks and using the computer. Some days can be hectic and stressful, while other times are slower. There are also peak hours in each day, such as lunchtime.

  Workplaces, Employers and Industries  
  • Tellers are employed by chartered banks, financial institutions, credit unions and trust companies.

  Long Term Career Potential  
Since tellers perform so many different tasks, there are many jobs a teller can do. With some experience, tellers can move into sales positions or become head tellers in their department. Some banks provide funds to help their employees further their education on a part-time basis, therefore, in due time, they could become marketing professionals, financial advisors or even accountants. Some tellers get transferred from one branch to another to broaden their background knowledge and advance to more senior positions. Also, tellers can work in any customer service related position.
 

  Educational Paths  
The absolute minimum requirement for tellers is a high school diploma or related experience in banking, retail sales or positions with a high degree of customer contact. Those with college diplomas or university degrees in business, banking or economics will have better chances of getting a job. Once hired, tellers must take place in a three- to six-month on-the-job and in-class training period. Trainees must meet specific standards of performance to become permanent employees.
 

Sources:
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, http://www.bls.gov/ooh/
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Employment Statistics, 2002, http://www.bls.gov/oes/2002/oes_nat.htm

Featured Schools

Matching School Ads
Grand Canyon University
Since 1949, Grand Canyon University has been a premier private university in Arizona, helping students find their purpose and achieve their potential.
Programs Offered:
  • B.S. in Finance and Economics
  • M.B.A.: Finance
  • B.S. in Accounting
  • And more...

 
Ashford University
You've found Ashford University, where school comes to you. Earn your bachelor's or master's degree online.
Programs Offered:
  • BA/Finance
  • BA/Sports and Recreation Management - Finance
  • MBA - Finance
  • And more...

 
Baker College Online

Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.

Programs Offered:
  • Finance - Bachelor
  • Finance - MBA (Master's)
  • Accounting - Associate
  • And more...

 
Northcentral University

Earn your graduate degree online with Northcentral University.

Programs Offered:
  • Financial Management - PhD in Bus. Admin.
  • Financial Management - D.B.A.
  • Advanced Accounting - PhD in Bus. Admin.
  • And more...

 
Florida Tech

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

Programs Offered:
  • MBA Finance
  • Bachelor of Arts in Accounting
  • Associate of Arts in Accounting
  • And more...

 
University of the Southwest

Pursue your MBA or MSEd online.

Programs Offered:
  • MBA - Finance
  • MBA - Accounting

 
University of Maryland at College Park

Study online with University of Maryland at College Park.

Programs Offered:
  • MBA - Finance
  • MBA - Accounting

 
Colorado State University-Global Campus

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) recently received state approval to enroll students with little to no prior college experience. To help ensure student success, the university has created a program especially for these students who plan on starting their college experience for the first time with us.

Programs Offered:
  • Master - Finance
  • Master - Professional Accounting
  • BS - Accounting

 
Maryville University

Founded in 1872, Maryville University is a four-year, private university located in west St. Louis County.

Programs Offered:
  • Online Master of Business Administration Financial Services Concentration
  • Online Master of Business Administration Accounting Concentration

 
Johns Hopkins Carey Business School

Johns Hopkins University Carey Business School has brought the philosophy of business with humanity in mind to a part time format.

Programs Offered:
  • Master of Science in Finance
  • Flexible MBA - Financial Business

 
Matching School Ads
  Universities and Colleges
Clarkson UniversityColorado School of MinesDalhousie University
Oral Roberts UniversityPenn State HarrisburgTemple University
The University of HoustonThompson Rivers UniversityUNB Saint John
University of AlabamaUniversity of ArkansasUniversity of British Columbia
University of IowaUniversity of New BrunswickUniversity of Oregon
University of OttawaYork University
Agriculture and Bio-resources | Allied Health and Health Sciences | Applied Business Technology | Architecture
Business Administration | Computer Science | Cosmetology and Esthetics | Culinary, Travel &Hospitality | Dance 
Engineering Technology & Applied Technology |Engineering | Film | Fine Arts and Design | Humanities and Liberal ArtsJustice and Security
Music
| Natural and Applied Sciences | Naturopathic and Holistic MedicineNursingPublic Administration & PolicyReligious and Theological Studies
Sport Sciences and Physical Education | Teacher Education | Theatre
Articles | College News | Videos | Feedback | Career Search
Home | About Us | Contact Us | Faq | Terms of Use | Policy Statement | Site Map | Cities Site Map

Copyright 2003- 2016 QuinStreet, Inc. All Rights Reserved.